Johnsonville Dental Centre

Emergencies and getting in: Reviews mention: urgent problems needing prompt dental treatment (12); toothache or painful tooth prompted visit (6).

Health funds, prices and paying: Reviews mention: patients made to feel comfortable and at ease (32); clear explanations helped patients feel at ease (17); staff reassurance about procedures and costs (11); reassurance valued when feeling anxious (10); how clearly costs were explained (4); no pressure to add extra treatments (4); views on value for money (4); patients feel comfortable throughout their care (3); costs and plan explained before work starts (3).

Children and families: Reviews mention: how reception staff treat families (17); family members receive reassurance and clear explanations (5); staff patience and compassion with children (3).

Comfort mentioned in reviews: Reviews mention: nervous patients reassured by the team (7); calm, welcoming, homely atmosphere (6); visits enjoyable, easy and calm (5); anxiety about a specific dental procedure (5); relaxed atmosphere, not like a usual dentist (5); dentist-averse people encouraged to give it a try (3).

Check-ups and cleans: Reviews mention: returns for regular check-ups and follow-up (8); check-up and clean smooth and pleasant (6).

Getting there and access: Reviews mention: easy, plentiful parking (3).

Booking and reception: Reviews mention: warm and friendly reception staff (52); team friendly and professional (37); straightforward communication, no scare tactics (5); easy booking and friendly front desk (4); easy to book and register (4); questions welcomed and answered without rushing (4); felt not judged by the team (3).

The clinic and its atmosphere: Reviews mention: clean, tidy and hygienic clinic (4); smooth, stress-free process (4); cleanliness and hygiene practices valued (3).

Other: Reviews mention: patients saw the same dentist for years (7); ongoing care at the same practice (6); work done efficiently (3).