Good to know before you call
- 20% of its written reviews are 1–2 stars, against 5% across Melbourne.
How it compares in Melbourne
| Fact | This clinic | Melbourne |
|---|---|---|
| Written patient reviews | 142 | 38 at the middle clinic |
| Reviews that are 1–2 stars | 20% | 5% on average |
| Root canal | Confirmed | 362 of 2,585 clinics confirm it |
| Teeth whitening | Confirmed | 566 of 2,585 clinics confirm it |
What 142 written reviews mention
-
20Friendly team
Close to the Melbourne average.
-
13Fair prices
2.6× the Melbourne average.
-
11Gentle treatment
Close to the Melbourne average.
-
5Explains things clearly
Below the Melbourne average.
Treatments it confirms (7)
-
Dental implants
Its website: all-On-X full-arch implants; range of implant types (single, immediate, All-On-4, fixed bridge, implant dentures, pterygoid, zygomatic). From $1,550. (its website)
-
Braces & aligners
Its website: orthodontics for adults; braces-free orthodontic option offered alongside braces. (its website)
-
Veneers & cosmetic
Its website: dental veneers (porcelain and composite); cosmetic (clear or tooth-coloured) braces. From $1,500. (its website)
-
Teeth whitening
Its website: in-office and take-home whitening options; branded whitening systems (Boutique, Zoom). From $150. (its website)
-
Dentists for kids
Its website: children's dentistry focused on prevention; children's dentistry (kids' dentist, paediatric). Its listing says it sees children. (its website · its listing)
-
Root canal
Its website: root canal and endodontics patient FAQ. (its website)
-
Emergency dentist
Its website: dedicated emergency phone line; emergency dental appointments for pain and infection. Its listing shows it open Saturday. (its website)
Also mentioned (one source)
- Wisdom teeth & oral surgeryits website
- Denturesits website
- Sedation & nervous patientsits website
Prices on its website and health funds
- Dental implant from $1,550 single tooth
- Veneer from $1,500 per tooth
- Crown from $1,450 per tooth
- Teeth whitening from $150
- Health funds
- Claim on the spot with HICAPS. (its website)
- Ways to pay
- Payment plans. (its website)
Before treatment, ask
- Its dental implant price is “from $1,550”: ask what would make yours cost more.
- Ask whether the payment plan is interest-free, and about any fees.
- Ask who gives the IV sedation, and what it adds to the cost.
Equipment and memberships
- On its website
- Digital X-rayHappy gas (nitrous oxide)IV sedationIntraoral scannerInvisalignTMJ (jaw joint) treatmentTRIOS scanner
- Memberships it lists
- ADA (Australia)
“The cornerstone of care at City Smiles is total affordability and superior care combined with high quality dental treatments. At our Melbourne dental practice, we provide high quality, modern and advanced cosmetic and restorative dental solutions at affordable prices. We achieve functional and aesthetic improvement by listening to our patients wants and determining their needs. We strongly believe everyone deserves a healthy, beautiful and functional smile and that shouldn’t be restrained by cost.”
Getting there: 8/20 Collins St
8/20 Collins St, Melbourne VIC 3000Wheelchair access at the entrance and LGBTQ+ friendly (its listing).
Languages besides English: Cantonese, Korean, Mandarin, Spanish (its website).
Nearest clinics also confirmed for root canal
-
City Family Dental Care
Same building · 4.5+ stars in 50+ reviews
-
Alcaston Dental Care
0.1 km · 10 reviews
-
Endodontists on Collins
0.1 km · 4.5+ stars in 100+ reviews
Call City Smiles Dental Clinic
Melbourne: open Saturday, emergency appointments, IV sedation.
Sources: Its business listing and patient reviews, Sep 2026 · citysmiles.com.au, Oct 2026 · Last checked Oct 2026. How we count