How it compares in Mackay
| Fact | This clinic | Mackay |
|---|---|---|
| Written patient reviews | 130 | 35 at the middle clinic |
| Reviews that are 1–2 stars | 4% | 3% on average |
| Reviews mentioning “gentle treatment” | 12% | 9% on average |
| Open on Saturdays | Yes | 10 of 33 clinics with listed hours |
| Root canal | Confirmed | 7 of 47 clinics confirm it |
| Wisdom teeth & oral surgery | Confirmed | 11 of 47 clinics confirm it |
Treatments it confirms (8)
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Dental implants
Its website: implants to stabilise removable dentures; implant-supported dentures. (its website)
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Braces & aligners
Its website: orthodontic treatment options; orthodontics for adults. (its website)
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Veneers & cosmetic
Its website: smile makeovers combining multiple treatments; smile makeover. (its website)
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Wisdom teeth & oral surgery
Its website: wisdom teeth information (signs, early removal, infection); wisdom teeth assessment and removal. (its website)
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Dentists for kids
Its website: fun, relaxed visits for children claim; children's dentistry. (its website)
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Root canal
Its website: root canal and endodontics patient FAQ. (its website)
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Emergency dentist
Its website: emergency dental care offered; same-day emergency appointments. Its listing shows it open Saturday. (its website)
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Dentures
Its website: implants to stabilise removable dentures; full dentures. (its website)
Also mentioned (one source)
- Teeth whiteningits website
- Sedation & nervous patientsits website
What 130 written reviews mention
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23Friendly team
Close to the Mackay average.
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16Gentle treatment
1.3× the Mackay average.
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8Explains things clearly
Close to the Mackay average.
Equipment and memberships
- On its website
- Digital X-rayIntraoral scannerInvisalignTMJ (jaw joint) treatment
- Memberships it lists
- ADA (Australia)
- Established
- 2011 (its website)
“Arch dental clinic providing caring general and cosmetic dentistry, emergency dental services, and affordable teeth whitening in Mackay. Our highly experienced dentists offer professional services including dental checkups, cleaning, fillings, dentures, dental implants and more in Mackay. We are committed to understanding each patient's unique needs in order to help them maintain a healthy, confident smile. We provide gentle, quality dental care for the whole family in Mackay.”
Health funds and ways to pay
- Health funds
- Says it's in the nib First Choice network. Offers no-gap check-ups for some fund members. Claim on the spot with HICAPS. (its website)
- Kids (CDBS)
- Says it bulk-bills eligible children. (its website)
- Ways to pay
- Payment plans. (its website)
Before treatment, ask
- With nib First Choice? Ask what your gap will be for the treatment you need.
- Ask whether the payment plan is interest-free, and about any fees.
- Ask the clinic to check your child's CDBS eligibility (it depends on Medicare and family payments) before you book.
Getting there: 1/137 Shakespeare St
1/137 Shakespeare St, Mackay QLD 4740Wheelchair access at the entrance and toilet and LGBTQ+ friendly (its listing).
Languages besides English: Korean, Polish (its website).
Nearest clinics also confirmed for root canal
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Mackay dental clinic
2.3 km · 4.5+ stars in 20+ reviews
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DentalCareXtra Mackay
3.2 km · 4.5+ stars in 20+ reviews
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Plaza Dental Mackay
4.7 km · 4.5+ stars in 100+ reviews
Call Arch Dental
Mackay: open Saturday, emergency appointments, bulk-bills kids (CDBS).
Sources: Its business listing and patient reviews, Sep 2026 · archdental.com.au, Oct 2026 · Last checked Oct 2026. How we count