How it compares in Mackay
| Fact | This clinic | Mackay |
|---|---|---|
| Written patient reviews | 293 | 35 at the middle clinic |
| Reviews that are 1–2 stars | 4% | 3% on average |
| Reviews mentioning “at ease when nervous” | 2% | 1% on average |
| Open on Saturdays | Yes | 10 of 33 clinics with listed hours |
| Open until 6:30 pm or later on a weeknight | Yes | 3 of 33 clinics with listed hours |
What 293 written reviews mention
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45Friendly team
Close to the Mackay average.
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31Gentle treatment
Close to the Mackay average.
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15Explains things clearly
Below the Mackay average.
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6At ease when nervous
1.5× the Mackay average.
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6Quick and efficient
Close to the Mackay average.
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6Answers every question
1.5× the Mackay average.
Treatments it confirms (6)
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Dental implants
Its website: implants to stabilise removable dentures; implant bridges and fixed bridges for missing teeth. (its website)
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Braces & aligners
Its website: free Invisalign / clear aligner consultation; orthodontic treatment options. (its website)
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Veneers & cosmetic
Its website: cosmetic (clear or tooth-coloured) braces; smile makeovers combining multiple treatments. (its website)
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Dentists for kids
Its website: first dental visit soon after first tooth; fun, relaxed visits for children claim. (its website)
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Emergency dentist
Its website: dedicated emergency phone line; same-day emergency appointments. Its listing shows it open Saturday. (its website)
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Dentures
Its website: implants to stabilise removable dentures; full dentures. (its website)
Also mentioned (one source)
- Teeth whiteningits website
- Wisdom teeth & oral surgeryits website
- Root canalits website
- Sedation & nervous patientsits website
Prices on its website and health funds
- Check-up & clean $249 exam, scale and clean
- Health funds
- Says it's a preferred provider for at least one health fund. Claim on the spot with HICAPS. (its website)
- Kids (CDBS)
- Says it bulk-bills eligible children. (its website)
- Ways to pay
- Payment plans, DVA card accepted. (its website)
Before treatment, ask
- Ask whether the payment plan is interest-free, and about any fees.
- Ask the clinic to check your child's CDBS eligibility (it depends on Medicare and family payments) before you book.
Equipment it lists
- On its website
- ClearCorrectDigital X-rayHappy gas (nitrous oxide)InvisalignPanoramic X-ray (OPG)TMJ (jaw joint) treatment
- Established
- 1951 (its website)
“1300SMILES are proud to be Mackay's most reliable and trusted local dentist. By putting the patients first, we've made a dentistry that improves your oral health while being affordable and reliable. With dental payment plans available, there's no reason to hold off on your family's dental needs.”
Getting there: 34 Sydney St
34 Sydney St, Mackay QLD 4740Wheelchair access at the entrance and toilet (its listing).
Languages besides English: Arabic, Cantonese, Farsi, Gujarati, Hindi (its website).
Nearest clinics also confirmed for dentures
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Mackay Family Dental
Same building · 18 reviews
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1300 Smiles
0.6 km
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Cosmetic Denture Services
0.7 km · 11 reviews
Call 1300SMILES Dentists Mackay
Mackay: open Saturday, late on Mon, Wed, emergency appointments, bulk-bills kids (CDBS).
Sources: Its business listing and patient reviews, Sep 2026 · 1300smiles.com.au, Oct 2026 · Last checked Oct 2026. How we count