How it compares in Newcastle
| Fact | This clinic | Newcastle |
|---|---|---|
| Written patient reviews | 360 | 27 at the middle clinic |
| Reviews that are 1–2 stars | 2% | 6% on average |
| Reviews mentioning “no judgement” | 1% | 0% on average |
| Reviews mentioning “calm atmosphere” | 2% | 1% on average |
| Check-up and clean, published price | from $226 | $199 middle of 12 clinics |
| Sedation & nervous patients | Confirmed | 25 of 194 clinics confirm it |
| Emergency dentist | Confirmed | 38 of 194 clinics confirm it |
Treatments it confirms (9)
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Dental implants
Its website: range of implant types (single, immediate, All-On-4, fixed bridge, implant dentures, pterygoid, zygomatic); all-On-X full-arch implants. (its website)
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Braces & aligners
Its website: orthodontics for adults; braces-free orthodontic option offered alongside braces. (its website)
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Veneers & cosmetic
Its website: dental veneers (porcelain and composite); smile makeovers combining multiple treatments. (its website)
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Teeth whitening
Its website: in-chair whitening with take-home custom tray kit; zoom teeth whitening. (its website)
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Wisdom teeth & oral surgery
Its website: wisdom teeth information (signs, early removal, infection); simple extraction. (its website)
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Dentists for kids
Its website: children's dentistry focused on prevention; fun, relaxed visits for children claim. Its listing says it sees children. (its website · its listing)
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Emergency dentist
Its website: emergency dental care offered; dedicated emergency phone line. (its website)
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Dentures
Its website: complete (full) dentures; implants as an alternative to loose or slipping dentures. (its website)
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Sedation & nervous patients
Its website: sedation options for anxious patients; IV (intravenous) sedation. Its listing says it offers sedation. (its website · its listing)
Also mentioned (one source)
- Root canalits website
- Gum treatmentits website
What 360 written reviews mention
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79Friendly team
Close to the Newcastle average.
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22Explains things clearly
Close to the Newcastle average.
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18Gentle treatment
Below the Newcastle average.
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8Calm atmosphere
2.1× the Newcastle average.
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7Fair prices
Close to the Newcastle average.
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6Clean clinic
1.6× the Newcastle average.
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5Hygienist praised
2.6× the Newcastle average.
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5Modern equipment
1.9× the Newcastle average.
Equipment and memberships
- On its website
- 3D CBCT scansGeneral anaestheticHappy gas (nitrous oxide)IV sedationIntraoral cameraIntraoral scannerInvisalignMillingPanoramic X-ray (OPG)Same-day crowns (CEREC)TMJ (jaw joint) treatment
- Memberships it lists
- ADA (Australia)ICOI
- Established
- 2015 (its website)
“The Smile Factory is a Dental practice located in Broadmeadow, Newcastle, New South Wales. Our patients often come over 30 kilometers to have our team help them! Along with our highly skilled and experienced dentists, we have the latest digital technology allowing us to provide you with the very best service. The dental services we offer include Dental Exams, Dental Hygiene and gum related treatments, Tooth Coloured restorations, Safe Amalgam removal, Teeth Whitening, Smile Rejuvenation, Root Canal Treatment, Single visit crowns, Porcelain veneers & Dental Implants.”
Prices on its website and health funds
- Check-up & clean from $226 exam, scale and clean
- Health funds
- Says it's a preferred provider for at least one health fund. Claim on the spot with HICAPS. (its website)
- Kids (CDBS)
- Says it bulk-bills eligible children. (its website)
- Ways to pay
- Payment plans, DVA card accepted, Help with early super release. (its website)
Before treatment, ask
- Its check-up & clean price is “from $226”: ask what would make yours cost more.
- Ask whether the payment plan is interest-free, and about any fees.
- Ask who gives the IV sedation, and what it adds to the cost.
- Ask the clinic to check your child's CDBS eligibility (it depends on Medicare and family payments) before you book.
Getting there: 122 Belford St
122 Belford St, Broadmeadow NSW 2292Wheelchair access at the entrance and toilet, on-site parking and LGBTQ+ friendly (its listing).
Languages besides English: Arabic, French, Polish (its website).
Nearest clinics also confirmed for sedation & nervous patients
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Islington Dental
1.4 km · 4.5+ stars in 20+ reviews
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Boulton Dental
2.0 km · 4.5+ stars in 20+ reviews
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New Lambton Dental Care
2.0 km · 4.5+ stars in 20+ reviews
Call The Smile Factory
Broadmeadow: emergency appointments, IV sedation.
Sources: Its business listing and patient reviews, Sep 2026 · thesmilefactory.com.au, Oct 2026 · Last checked Oct 2026. How we count